Nice friendly staff.
Jody, I believe her name was, was very helpful with an issue that should have been covered by my extended warranty, but the warranty company deemed it most likely was caused by potholes. (it was the gear indicator light next to the gearshift stalk. Baxter did the best they could regarding out of pocket cost and got it repaired the same day.My only issue is with Ford that decided to discontinue SYNC service on 2013 Ford Edge vehicles like mine. So I can't send a vehicle report or stay similarly connected with recalls etc from my vehicle's touch screen. Again, that is Ford.....not Baxter Ford. That was certainly a convenient option and a worthwhile safety option as well. But, they discontinued SNYC connectivity. Thank you Jody and Baxter Ford for working with me on the warranty issue.
Marques Woods went above and beyond with my recent purchase from Baxter. He was extremely helpful, during and after the sale. He went out of his way to make sure I was satisfied with my purchase.
I came in with out an appointment .I was very comfortable in the two hrs it took to change oil. next time I will make an appointment.I was still happy.
Eric and the team were terrific to work with, made the process super easy, and found me exactly what I wanted!
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