Customer Testimonials

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Google Jul 10, 2020

Great experience. Salesman Ambrose very personable, likeable, and knowledgable. Easy to work with sales team. Very clean environmentb with lots of inventory.

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Google Jul 9, 2020

Mehdi and the team at Baxter ford west Is great! I’ll just keep it at that. They went above and beyond my expectations 10/10 will come back for my next vehicle In a couple of years! Thanks so much guys couldn’t be happier.

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Google Jul 9, 2020

I bought my very first brand new truck (F-250 Super Duty)Unfortunately there were a couple hick ups. My manager Matt Farrell was soooAWESOME in communicating and taking care of everything.Matt’s professionalism was amazing . I will definitely be a return customer and make sure all know when they say : “where did you get that beautiful truck...”I can say with confidence BAXTER. Thank you Matt

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Google Jul 8, 2020

Excellent service and very fast considering how busy this service department is. They always try to help even when they have to give you not-so-good news.

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Google Jul 8, 2020

Great service. Took care of a quick service need and ordered parts for a second quick fix. Loden was my advisor throughout both trips and was courteous and appreciative of my time and business. As promised he reached out to me once the part came in. They also wore masks and offered to out a chair outside for me if distancing was a concern. I’ll be back!

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Google Jul 7, 2020

I was looking for a vehicle and Baxter had what I was looking for. I live in Kansas City and thought it may not be worth my time for the trip. I did not expect Baxter to step up the way they did. Brian was incredible and they made it more than worth my time. From working out numbers by phone, filling out paperwork electronically, to taking delivery of my vehicle, worked flawlessly. It is rare for a company to give the kind of care and attention to detail that Chip Kinder in finance and Brian Dahlberg in sales has ...

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Google Jul 2, 2020

Baxter service department is wonderful. I went in for the Saturday morning oil change. FIrst come first serve but they always move quickly and I am never there too long. Jojo was so helpful and caring!! You can't go wrong here!

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Google Jul 2, 2020
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Google Jul 2, 2020

I worked with Abel there. He was excellent to work with and I felt that he was sincere in his comments. He worked really hard to ensure I got what I wanted and even mailed me items I had forgotten in my trade In vehicle. Highly recommend Abel and the Baxter Ford crew off of west dodge. BTW I drove in from Lincoln and felt that my experience was totally worth the drive.

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Google Jul 1, 2020

I definitely recommend the place, especially Rodney Bates! He had been very helpful, professional during the whole sales process. He also checked if we needed anything after sales completed. We are very happy with our purchase! The location and Rodney will be our #1 choice to go for Ford!!!

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