Baxter Ford made buying a new car easy! Thank you, Ron Archer, for taking the time to find exactly what we wanted and explain all the features on the car. We appreciated the time and care you took to get exactly what our family needed in our vehicle.
Ron Archer and Roy Wood made our experience AMAZING. Their customer service was impeccable and they were very easy to work with. They made everything simple and the buying process was smooth. We had a great experience with them (even when we asked lots of questions ?) and would recommend them and Baxter Ford West Dodge to our friends and family any time!
I called in at 5:00 pm to see how quickly they could get me in as the heat was not working in my vehicle. They were able to get me in the very next day. They made it a priority as the weather was turning cold. Everyone from the moment I called was super helpful, nice, and accommodating. The complimentary car wash is always nice as well.
I can not say enough good things about this place or the people that work here. I've never bought a car from a dealership before and after hearing horror stories about other places was a little scared. BUT Eric Maynor was amazing! He worked with our schedule even though he had to stay late, walked us through everything, and at the end of the day I have a new Chevy equinox! The experience was so pleasant my dad is planning on coming back in a few weeks to purchase his next vehicle! I would recommend this place to everyone but you have to ask for Eric Maynor!
I drove from Norfolk to Omaha, loved the customer service from all the staff from beginning to end. My husband doesn't speak English and was helped by Juan a Spanish speaking salesman there. He did an amazing job, was very helpful, knowledgeable about the vehicles, and was made a great deal with a 2018 Ford Escape. I had terrible service in my town, and was so pleased with the way the crew treated us and helped us. Recommend this dealer to anyone looking for a car. Great staff, great deals, and amazing customer service experience
I got a 2015 Mercedes Benz at Baxter ford west dodge. I appreciate so much of what Kyle Nicholson helped us for. We thank him for everything. He’s great greeting us. We will look forward to see him more in future. Again thank you Kyle Nicholson.
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